Wiber Rent a Car - Mallorca

We booked a car for 3 days with full insurance and zero excess. The price was very competitive compared with other major rental companies like Sixt. They picked us up from the airport, and it took about 5 to 10 minutes to reach the car pick-up location. We received a brand new Audi A1, which was an excellent car. The check-in process was very quick and sm...

Worst pick up experience ever. The lady at the counter was super rude and obnoxious. I asked if we can update the contract to reflect all found damages and she started to be even more rude. I asked for a manager but she never come. As a customer, my main issue was that they asked me to send photos on Whastapp but the T&C doesn’t say that WhatsApp is a val...

Good car, terrible customer experience. I paid for the all-inclusive package with supposed priority service, but the organization was catastrophic. A few days before arrival, I tried to modify the pick-up time online — impossible. I sent an email and never received a reply. During online check-in, I clearly stated that we were already in Mallorca and woul...