Zoëtry Mallorca

I would like to share my experience following a recent stay at your hotel. Overall, the hotel itself is pleasant, located in a very quiet area, which is ideal for guests seeking peace and quiet. Its proximity to Palma (approximately 20 minutes away) is also convenient. However, I encountered a serious issue regarding a personal belonging. Upon my departur...

When a place with such high potential fails to meet expectations, the disappointment is twofold. It is a wonderful location where the standard simply does not reflect its 5-star rating. I frequent many hotels of this level for work, and I have never encountered such poor service. Although the room was spacious, it suffered from significant shortcomings. T...

Great location, but the service was disappointing. The setting of the hotel is truly exceptional and hard to fault, but unfortunately the service did not match a 5-star standard. During breakfast, I was repeatedly ignored by the staff. After waiting for about 50 minutes, no order had been taken despite several attempts to get their attention. I even had t...