The room was comfortable, very good cleaning service but could use toiletries other than hand soap and a mini fridge in the room. The reception was empty most of the time and when there the receptionist wasn’t keen on answering questions or be very helpful, so don’t expect much. The annoying thing was that this hotel has two buildings and this is not ther...
Great hotel but don't have room 311a it is a box room with no view. We asked to be moved and 2 days later we were moved over to a better room. Food nice but always Luke warm and cold plates. Good location close to everything. The biggest gripe is the smoking...ash trays in the room...people smoking at the pool bar/sunbeds/breakfast area/entertainment area...
Extremely disappointing experience – zero flexibility or empathy. I had high expectations for Hotel La Santa Maria, but sadly, I’ve been left deeply disappointed. I booked a family stay and later requested to change the dates — not realizing that this adjustment would lock the booking and remove the option to cancel, even in emergencies. Shortly after, a...
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